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Feedback & Suggestions

We welcome all feedback, including both compliments and complaints, as it helps us improve the quality of our services. If you have any concerns about your current NDIS supports or services provided by Independent Nurses Australia Pty Ltd, we encourage you to speak with us.

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You can submit your feedback using the form below, or by completing the digital form Feedback and Complaints Form, and we will respond within three business days.

We are committed to maintaining the confidentiality of all information provided, unless disclosure is required by law.

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If you prefer to make a complaint anonymously, you can do so by:

  • Calling us on 0409 - 223 - 208  and advising that you wish to remain anonymous (so we do not request your details);

  • Completing the printable Feedback and Complaints Form without including any personal information and posting it to PO Box 331, Helensvale QLD 4212; or

  • Submitting an anonymous message using the form below.

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Independent Nurses Australia is committed to making our website comfortable and accessible for everyone. We’ve included features such as screen reader support, keyboard navigation, and audio‑friendly tools to help visitors with visual, cognitive, or reading disabilities access information with ease.

We genuinely welcome feedback about your experience on our site. While we may not always be able to make every change straight away, we will always do our best to listen, learn, and improve where we can.

If you’d like to share accessibility feedback or request information in another format, you can do so here: [Accessibility Feedback Form]

NA recognises the Traditional Custodians of the land where we reside and conduct our work, and extends respect to Elders both past, present and emerging. We also affirm the right of every individual to express their gender identity and sexual orientation.

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