How it Works
Referring to INA is simple, flexible, and designed to make things easy for support coordinators, families, and providers. You can submit a referral using any of our dedicated forms, depending on the type of support needed. Once we receive your referral, our team reviews the information, reaches out to confirm details, and begins the onboarding process. We keep communication clear and timely, ensuring participants are matched with the right support worker and that everyone involved understands the next steps. From first contact to first shift, we focus on making the experience smooth, responsive, and person‑centred.
Complete our referral form, or simply get in touch. We’ll review the information and contact you to discuss the next steps.
We’ll take the time to understand your needs, preferences and goals, and what great support looks like for you.
We’ll look for team members with the right skills, experience and personality. Where possible, we’ll arrange a meet and greet to make sure it feels right.
Together, we’ll confirm how your support will work, including routines, preferences, start dates and any clinical care requirements.