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Resources for Clients

Are you an existing client?

You can find our policies here for your convenience! 

If you have any questions regarding the delivery of your support, please contact us so we can work with you to provide the best service delivery on the Coast!

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Participant Information
Booklet

Welcome to INA! Get to know our services, your rights and what you can expect from the support we provide.

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Privacy Consent Form
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Use this form to give or update your consent for sharing personal information. Please contact us if you have questions or need help.

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Privacy and Information Management Policy

Your privacy matters. Find out how we collect, use and protect your personal information, and how you can access or update it.

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Feedback and Complaints Policy

Find out how to raise a concern, what happens after you make a complaint and where you can go for further support.

Feedback and Complaints
Form

Have a suggestion, concern or complaint? We’re here to listen. Use this form to tell us about your experience with INA.

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Participant Satisfaction Survey

We’d love to know what’s working well and where we could improve. Share your thoughts about the support you receive from INA.

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Advocate or Support Person Request Form

Would you like someone to support you during discussions or decisions about your care? Let us know who you’d like involved.

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Incident Management Policy

Learn how we report and respond to incidents, and how we support your safety and wellbeing throughout the process.

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Contact

0409-223-208
hello@independentnursesaustralia.com

PO Box 331 Helensvale QLD 4212

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We genuinely welcome feedback about your experience on our site. While we may not always be able to make every change straight away, we will always do our best to listen, learn, and improve where we can.

If you’d like to share accessibility feedback or request information in another format, you can do so here: [Accessibility Feedback Form]

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